FAQs

We offer a wide selection of premium quilting fabrics, notions, sewing supplies, and the latest sewing, quilting, and embroidery machines.

Yes. Our certified service department provides repair services for many sewing and embroidery machine brands. A $50 non-refundable diagnostic fee is required at drop-off. This fee will be applied toward the repair cost or credited toward the purchase of a new machine if the customer decides not to proceed with the repair.

Yes. To receive a Guild, Military, or County Teacher discount, customers must present current, valid identification at each visit. Expired IDs or memberships cannot be accepted.

Yes. All credit and debit card transactions require a minimum purchase of $15. No exceptions.

2026 will be the final year of the Preferred Customer 20% Discount Card. A new rewards program will be introduced on April 1, 2026, and will be available to all customers at no cost.

Yes. MakerSpace seats available in 2-hour slots starting Jan 20, 2026.

MakerSpace use is free, but a $15 deposit is required to reserve a seat. This deposit can be applied as store credit on the day of your reservation or saved to your account for future use.

The MakerSpace accommodates up to five makers at a time.

A reserved seat provides access to a worktable, power outlets (suitable for travel-sized sewing machines; embroidery units are not permitted), a pressing station, and the cutting table with mats and tools located just inside the employee-only area.

Yes. Larger projects, please use the QP Inspiration Space, which is designed to accommodate big projects and group work.

Starting January 20, 2026, groups may reserve the Inspiration Space when it is not being used for classes.

The room is ideal for cutting, sewing, meetings, and larger group projects that require extra workspace.

The fee is $5 per person, per hour, with a three-hour minimum. Payment must be made in advance at the time of reservation.

Reservations cannot be made online. Groups must call the shop or request a reservation in person.

Yes. Charity quilting groups may use the Inspiration Space at no charge, provided they can supply verifiable documentation of their charitable activity.